Menu

I am a Job Seeker looking for work

Signup with our easy to use form and keep us up to date with your details so we can find the right job for you

Register now →

I am an Employer looking for talent

Let us know your exact requirements and we will find you a perfect candidate for your role

Get in contact ↓

Search our job database

×

AML Administrator (O911322)

Douglas, Isle of Man

Compliance & Legal

Salary DOE plus benefits

Full time / Permanent

Add to shortlist + Remove from shortlist

Job description

Overview

Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme and are now seeking an AML Administrator to join their expanding team.

Role Profile

  • Responsible for the accurate and efficient completion of administrative tasks provided to you
  • Supporting the approach to full ownership you will be expected to work on case management and customer and adviser queries from receipt until the customer's expectations have been satisfied
  • Proactive and reactive contact with customers and advisers, plus any other relevant parties via telephone, letter or email to ensure work is processed efficiently and correctly
  • Ensure pended work is reviewed, chased and closed within expected timescales
  • Proactive, solutions-based approach to understanding issues which arise, and then able to implement actions according to administrative policies and procedures
  • Timely and professional contact with stakeholders should be maintained at all times
  • Contact will be proactive when you require further information (by telephone and email) and reactive when a stakeholder contacts us
  • Telephone calls should be responded to timely and where possible handled within the one call and not handed off to other teams, ensuring a positive customer experience
  • Assist in developing, implementing and sharing best practices
  • Contribute to the development of team strategy and objectives
  • Within your team you will be expected to work with your colleagues to manage the daily work and measure your team's performance in relation to good customer outcomes

Role Profile

  • Previous Life office experience is desirable
  • PC literate, in particular MS Office Products
  • 4 GCSE's Grade C to include Maths and English and/or NVQ Level 1 - or equivalent
  • Good attention to detail
  • Good communication and interpersonal skills
  • Ability to work well individually and as part of a team
  • Ability to work to tight deadlines

Apply for this job

Required fields

Required

Required

Required

Recommended
Recommended fields
Recommended

Choose a CV from your account

  • No resume attached

Maximum filesize 10mb. Allowed file types: .pdf,.doc,.docx,.wpf,.xls,.txt

Required field