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Business Analyst (FTC) (O912806)

Douglas

Assurance & Insurance

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Full time / Contract

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Job description

Overview

Our Client's Business Change team are seeking an experienced Business Analyst to support an M365 Enablement project for a 6-month fixed term assignment. You will define business requirements, ways of working and governance needed to ensure Microsoft 365 (including Copilot and SharePoint Online) deliver measurable value across the business.

The role is heavily focused on business change, operating model definition and enabling the organisation to adopt M365 safely, consistently and effectively.

As Business Analyst here you will:

  • Define standardised business requirements and ways of working across Microsoft 365 applications, includingTeams, SharePoint, Planner, Loop, Forms, Bookings, Project, Viva Engage
  • Work with business champions to define businessled requirements for information ownership and accountability (with a strong focus on SharePoint Online)
  • Community and collaboration ownership models, data quality and information structure, feeding into project requirements, business and organisational requirements needed to safely enable Copilot
  • Provide clear, structured inputs into governance and policy design for M365 applications
  • Define measurable benefits, outcomes, and success criteria for M365 and Copilot adoption
  • Provide BA input into scope definition (in/out), risks, assumptions, and dependencies, options analysis for M365 enablement
  • Work closely with 3rdparty suppliers to drive timely delivery
  • Contribute to training content and collaborate closely with the M365 Trainer
  • Manage and build the project backlog, ensuring clear and actionable requirements

The ideal candidate for the role of Business Analyst will have:

  • Proven experience as a Business Analyst within digital transformation or enterprise tooling programmes
  • Strong understanding of Microsoft 365 applications and their business use cases
  • Experience in defining business processes, governance, operating models and requirements
  • Excellent stakeholder engagement skills, including working with business champions and senior leaders
  • Ability to translate business needs into structured, clear documentation and backlogs
  • Strong understanding of information management concepts (ownership, structure, data quality)
  • Experience working with suppliers and internal delivery teams in a project environment

Desirable:

  • Experience with Azure Cloud
  • Experience with Azure DevOps
  • Exposure to Microsoft Copilot or similar AIenabled business tools

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