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Client Services Coordinator (O80028)

Stone, Staffordshire

Transport & Logistics

£18000 per annum

Full time / Permanent

Job description

Overview

This is an exciting opportunity to join our Staffordshire-based Client as part of their busy Client Services Team, in a varied roleprocessing all Customer vehicles in accordance with KPI requirements.

Role Profile

The role requires the following:

  • Action vehicle estimates to ensure a smooth operational process
  • Ensure accurate pricing
  • Liaise with the Inspection Teams to ensure consistency for the Customer
  • Monitor vendor quotes
  • Liaise with partners to establish best routes of repair
  • Process the upgrade and downgrade of vehicles in accordance with Customer requirements
  • Maintenance of accurate customer reportsand information
  • Monitor vehicles within the repair environment and ensure they are processed quickly and to required standard adhering to stock age profiles
  • Monitor outstanding queries and take relevant action
  • Administrative support and ad hoc duties as required
  • Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO

Person Profile

The ideal Candidate will have the following:

  • Ability to communicate with customers, via telephone and email in a professional and proficient manner
  • Strong planning andorganisationalskills with a keen eye for detail
  • A positive and amenable character in challenging situations
  • An excellent team player but also able to use initiative and work alone
  • Have a flexible approach to the changing demands of the role
  • Proficient in MS Excel and Outlook

Desirable

  • Experience in Transport planning
  • Knowledge of Navision


We are sorry but applications for this job have closed.