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Client Services Coordinator (O90028)

Stone, Staffordshire

Accounting & Finance

£18000 per annum

Full time / Permanent

Job description

Overview

We have an exciting opportunity to join a rapidly expanding Vehicle refurbishment company as a Client Services Coordinator. This will be a varied role where you will process Customer vehicles to KPI requirements.

** To be successful in this position you will have a background in Transport, Fleet Management or Automotive type industries**

Key skills:

  • Excellent communications skills, both over the telephone and email
  • Strong planning and organisational skills with a keen eye for detail
  • Proficient in Excel and Outlook
  • Team Player, able to use initiative and work alone when required.

Responsibilities:

  • Actioning vehicle estimates to ensure a smooth operational process
  • Ensuring accurate pricing and monitoring of vendor quotes
  • Liaising with the Inspection Teams to ensure consistency for the Customer
  • Liaising with partners to establish best routes of repair
  • Processing the upgrade and downgrade of vehicles in accordance with Customer requirements
  • Maintaining accurate customer reports and information
  • Monitoring of vehicles within the repair environment to ensure they are processed quickly and to required standard
  • Monitoring outstanding queries and taking relevant action
  • Administrative support and ad hoc duties as required
  • Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO

We are sorry but applications for this job have closed.