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Receptionist (O912203)

Isle of Man

Accounting & Finance

Salary DOE plus benefits package

Full time / Permanent

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Job description

Overview

Our Douglas-based firm are an Accounting and Advisory business with an international reach and focus. Owing to an internal reorganisation they now require a Receptionist to join the team.

The Receptionist role is heavily customer facing, fast paced and deals with clients both locally and internationally. Answering the phone is of high priority as well as taking messages accurately and relaying them. In addition, being able to work independently is expected, as well as being able to work as part of a team. Prioritising daily tasks is also essential to ensure the office runs smoothly. Specific responsibilities will include:

  • Answering telephone calls
  • Dealing with clients on a face-to-face basis
  • Logging ingoing and outgoing post, disbursements
  • Logging incoming couriers and arranging outgoing couriers and logging incoming cheques
  • Arranging meetings, maintaining tidiness of the office and meeting rooms
  • Ordering stocks and supplies for the office, arranging director's lunches
  • Shredding, covering the office junior for holidays (Hand deliveries, post collection, working with the data archiver to collect files, scanning etc)
  • Indexing on CCH, collecting the post, hand deliveries and collections
  • Arranging taxis, assisting Directors with general tasks from time to time
  • General office admin

The ideal candidate for the role of Receptionist will have:

  • A minimum of 5 GCSE's including Maths and English
  • Knowledge or experience with Excel, Word, and Outlook
  • Knowledge of how to manage sensitive and confidential information
  • Hold a full, clean driving licence
  • Excellent communication and interpersonal skills
  • Attention to detail and ability to multitask
  • Organisational and time management abilities
  • Be versatile and adaptable
  • Have good listening and effective communication skills
  • Be punctual and have good time keeping skills
  • Have good writing and typing skills

Desirable:

  • Previous experience in a customer facing role
  • Previous experience handling inbound phone calls

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