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Overview

Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Senior Dealing and Settlements Administrator to join an established team.

Role Profile

• Completion of the daily dealing and settlements processes with good understanding, meeting both internal and external deadlines and effective use of related systems
• Able to accurately create transactions and monitor these throughout their life cycle
• Timely completion of account opening and trading documentation
• Assist with reconciliations and data cleansing activities
• Completion of money out process and money in matching, which may also involve investigation work
• Overseeing policyholder valuations
• Maintaining third party relationships such as with fund managers, custodians and data vendors
• Asset set ups and reregistration
• Understand and apply the Treating Customers Fairly (TCF) principles in all aspects of the role, and ableto evidence how TCF has been considered in any task
• Keen awareness of Data Protection requirements
• Ensure compliance and regulatory legislation requirements are met and adhered to
• Complete work to meet set service standards and deadlines
• Demonstrate awareness of the potential risks of the area and be able to evidence the controls in place to mitigate them
• Highlight any efficiency opportunities within the area, suggesting changes
• Identify and report issues, suggesting solutions where possible

Person Profile

• Minimum of 2 years' experience within the Life Assurance sector
• 5 x GCSE (or equivalent) grade C or above, including English and Mathematics
• Reasonable knowledge of Microsoft Office applications (Word, Excel, Outlook)
• Ability to draft letters/fax
• Computer literate - comfortable using a wide variety of systems
• Some exposure to an office environment and basic office skills
• Good telephone manner,_planning, and organisational skills
• Ability to work within a team or on own initiative
• Can maintain high level of accuracy and still work within agreed service standards
• Ability to work under pressure
• Positive can-do attitude
• Excellent communication skills (written & verbal)
• Clear understanding of customer service
• Commitment to providing outstanding customer service.
• A good knowledge of the business' product range, charging structures and procedures
• Ability to meet individual targets and goals with accurate results

Desirable:

• Formal qualifications in finance or a business related subject to 'A' level standard or higher
• Chartered Institute for Securities & Investment (CISI) - Investment Operations_Certificate