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Overview

Our Douglas-based client who is focused on fiduciary services with a reputation for excellence is looking to grow their team and are now seeking a Senior Administrator to join and play a leading role within the firm.

In the role of Senior Administrator you will be responsible for:

• Day to day operational aspects to support an Engagement Lead / Lead Director in the ownership of a portfolio of clients
• Delivery of the company's service offer - focusing on adding value whilst maintaining exceptional service levels
• Support existing client base and new business team in developing new business referral channels
• Develop and maintain a "can do" culture wherein people are commercially aware, fully focused and able to meet efficiency targets
• Ensure the company contributes effectively to the Group's overall strategy for its corporate service proposition
• Manage client relationships with guidance from an Engagement Lead or Lead Director
• Administration of all aspects of corporate and trust structures
• Use best judgement to highlight and report significant matters that require the attention of the Lead Director and/or the Board
• Proactive awareness necessary to ensure the effective and efficient day to day management of client relationships
• Provide an ongoing and consistent high level of technical support to Senior Managers and Leads alike - focusing sharply on best practice
• Control work in progress, billing and debtor management in line with the company's procedures and targets

The ideal candidate for the role of Senior Administrator will:

• Hold or are working toward a recognised professional qualification e.g. ICSA, STEP
• Minimum of 5 years working in a relevant financial services environment
• Excellent communication skills and "people awareness" combined with the ability to establish productive working relationships at every level
• Technical experience in the administration of trusts and offshore fiduciary structures with a focus on excellent service
• Excellent commercial acumen
• Disciplined and organised
• Positive "can do" attitude
• Friendly and professional manner
• Flexible and enthusiastic approach
• Good knowledge of Microsoft computer applications and fiduciary management/data storage software (e.g. Viewpoint / Laserfiche)