Senior Administrator (O910828)
Douglas, Isle of Man
Accounting & Finance
£38,000-£42,000 per annum dependant on experience
Full time / Permanent
Job description
Overview
Our Client is a global specialist in corporate, fund and active wealth services and islooking for a Senior Administrator to take direct administrative responsibility for a complex portfolio of trusts, companies and other wealth structures ensuring that first class service is provided.
Role Profile
- Ensure delivery of high quality service to all their clients, intermediaries and stakeholders to ensure longevity of relationships, providing technical and other support to their team
- Interact directly with their clients as required and be responsible for client communication and the statutory maintenance of their portfolio
- Support by identifying client needs and delivering upon opportunities to drive up levels of client service as well as seeking to identify new business opportunities
- Ensure delivery on client commitments to agreed deadlines and to a high standard
- Achieve personal targets as set out for their role for time recording, utilisation and working capital management
- Support the Client Directors in understanding and acting upon the profitability of their client book by reviewing and controlling WIP, ensuring prompt collection of fees and highlighting revenue opportunities
- Support their team in coaching more junior colleagues to build understanding and familiarity with the working capital cycle and prompt collection of debts
- Support their line management in driving appropriate behaviour and will take action to ensure agreed business risk targets are met
- Ensure that the companyis compliant with local regulatory requirements supporting a positive relationship with the local regulator through strong governance
- Use technical capability to identify and mitigate risk within their client book, escalating where necessary and required in accordance with policies
Person Profile
- Significant industry experience and demonstrate first class client service delivery against the needs and demands of high net worth clients
- Demonstrate excellent technical competency and ability to impart that knowledge to others effectively, with a proven track record in technical and complex transactions for their clients
- Sound knowledge of current issues affecting structures and the clients for whom we act
- Building relationships and exceeding expectations, flexible and professional when working under time driven pressures and excellent prioritisation and time management skills
- Self-motivated and focussed on exceeding targets and goals
- Fluent in English and an understanding of other languages is desirable
- Hold or be studying towards a relevant professional qualification