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Overview

Our Client is a global specialist in corporate, fund and active wealth services and islooking for a Senior Administrator to take direct administrative responsibility for a complex portfolio of trusts, companies and other wealth structures ensuring that first class service is provided.

Role Profile

• Ensure delivery of high quality service to all their clients, intermediaries and stakeholders to ensure longevity of relationships, providing technical and other support to their team
• Interact directly with their clients as required and be responsible for client communication and the statutory maintenance of their portfolio
• Support by identifying client needs and delivering upon opportunities to drive up levels of client service as well as seeking to identify new business opportunities
• Ensure delivery on client commitments to agreed deadlines and to a high standard
• Achieve personal targets as set out for their role for time recording, utilisation and working capital management
• Support the Client Directors in understanding and acting upon the profitability of their client book by reviewing and controlling WIP, ensuring prompt collection of fees and highlighting revenue opportunities
• Support their team in coaching more junior colleagues to build understanding and familiarity with the working capital cycle and prompt collection of debts
• Support their line management in driving appropriate behaviour and will take action to ensure agreed business risk targets are met
• Ensure that the companyis compliant with local regulatory requirements supporting a positive relationship with the local regulator through strong governance
• Use technical capability to identify and mitigate risk within their client book, escalating where necessary and required in accordance with policies

Person Profile

• Significant industry experience and demonstrate first class client service delivery against the needs and demands of high net worth clients
• Demonstrate excellent technical competency and ability to impart that knowledge to others effectively, with a proven track record in technical and complex transactions for their clients
• Sound knowledge of current issues affecting structures and the clients for whom we act
• Building relationships and exceeding expectations, flexible and professional when working under time driven pressures and excellent prioritisation and time management skills
• Self-motivated and focussed on exceeding targets and goals
• Fluent in English and an understanding of other languages is desirable
• Hold or be studying towards a relevant professional qualification