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Overview

Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Senior Administrator to contribute to the delivery of the Technical and Tax Team's objectives.

As Senior Administrator will be responsible for:

• Escalations from the Business with regards to nonstandard FATCA and CRS queries
• Analysis of data on a periodic basis to ensure that data reported to the regulators is correct
• FATCA CRS annual data submission to IOMTD is on time
• Ensuring all own and team work is completed within the team's SLAs and high quality standards
• Supporting the wider team to meet timely and accurate regulatory reporting requirements
• Training and checking other colleagues' work
• Continual review and improvement of current processes and procedures
• Actively contributing to process updates and automation opportunities, working with other members of the team, as well as the other teams within Client Services
• Investigating and resolving complex Chargeable Events cases and queries in a professional and timely manner
• Proactive and reactive contact with customers and advisers
• Proactive, solutions-based approach to understanding issues which arise, and then able to implement actions according to administrative policies and Procedures

The ideal candidate for the role of Senior Administrator will have:

• Previous FATCA / CRS knowledge is essential
• Previous Life office experience is desirable but not essential
• Good communication and interpersonal skills
• Ability to work well individually and as part of a team
• Ability to work to tight deadlines
• Innovative, take bold steps forward, stand up for what's right
• Question convention and stay curious, using expertise to deliver on promises
• Act with focus and care, collaborating, learning from experience, and adaptable