Isle of Man 01624 617577 / Manchester 0161 464 8921 /
Menu

I am a Job Seeker looking for work

Signup with our easy to use form and keep us up to date with your details so we can find the right job for you

Register now →

I am an Employer looking for talent

Let us know your exact requirements and we will find you a perfect candidate for your role

Get in contact ↓

Search our job database

×

Senior Administrator - Payments (O912265)

Douglas

Assurance & Insurance

Salary DOE plus benefits package

Full time / Permanent

Add to shortlist + Remove from shortlist

Job description

Overview

Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Senior Administrator contribute to the delivery of the Payments Team's objectives, ensuring that the organisation's strategic goals are reached.

The Senior Administrator will be:

  • Responsible for the accurate and efficient completion of standard and complex administrative tasks provided to you
  • Proactive and reactive contact with customers and advisers, plus any other relevant parties via telephone, letter or email to ensure work is processed efficiently and correctly
  • Ensure pended work is reviewed, chased and closed within expected timescales
  • Proactive, solutions-based approach to understanding issues which arise, and then able to implement actions according to administrative policies and procedures
  • Participate in the review and updating of procedures within the team, contributing through experience and client advocacy
  • Complete all tasks in line with group values, service standards, procedures, compliance guidelines, industry regulations and within cost and efficiency parameters
  • Timely and professional contact with stakeholders should be maintained at all times
  • Support clients, advisers and colleagues through the complaints process

The ideal candidate for the role of Senior Administrator will have:

  • A minimum of 3 years' finance sector experience
  • Hold a minimum of 4 GCSEs at Grade C or above to include Maths and English and/or NVQ Level 1 - or equivalent
  • Strong attention to detail
  • Good communication and interpersonal skills
  • Ability to work well individually and as part of a team
  • Ability to work to tight deadlines

Apply for this job

Required fields

Required

Required

Required

Recommended
Recommended fields
Recommended

Choose a CV from your account

  • No resume attached

Maximum filesize 10mb. Allowed file types: .pdf,.doc,.docx,.wpf,.xls,.txt

Required field