Isle of Man 01624 617577 / Manchester 0161 464 8921 /

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Senior AML Administrator (O911948)

Douglas, Isle of Man

Compliance & Risk

Salary DOE plus benefits

Full time / Permanent

Job description


Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme and are now seeking a Senior AML Administrator to join their expanding team.

Role Profile

  • Responsible for the accurate and efficient completion of administrative tasks provided to you
  • Supporting the approach to full ownership you will be expected to work on case management and customer and adviser queries from receipt until the customer's expectations have been satisfied
  • Proactive and reactive contact with customers and advisers, plus any other relevant parties via telephone, letter or email to ensure work is processed efficiently and correctly
  • Ensure pended work is reviewed, chased and closed within expected timescales
  • Proactive, solutions-based approach to understanding issues which arise, and then able to implement actions according to administrative policies and procedures
  • Timely and professional contact with stakeholders should be maintained at all times
  • Contact will be proactive when you require further information (by telephone and email) and reactive when a stakeholder contacts us
  • Assist in developing, implementing and sharing best practices
  • Contribute to the development of team strategy and objectives
  • Within your team you will be expected to work with your colleagues to manage the daily work and measure your team's performance in relation to good customer outcomes

Role Profile

  • A minimum of 3 years' previous Life office experience is desirable
  • Minimum of 1 years' experience within an AML-focused role
  • PC literate, in particular MS Office Products
  • 4 GCSE's Grade C to include Maths and English and/or NVQ Level 1 - or equivalent
  • Good attention to detail
  • Good communication and interpersonal skills
  • Ability to work well individually and as part of a team
  • Ability to work to tight deadlines

We are sorry but applications for this job have closed.