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Overview

Our prestigious Douglas-based TCSP Client is seeking a Senior Compliance Officer to join their busy team as they continue to grow through increased Client demand.

As Senior Compliance Officer here you will:

• Administer existing clients & attend to queries in a timely manner and accurate way with a high service standard ensuring ownership through to completion
• Be the front facing and accountable for delivery of services to expected quality and timeline
• Embrace change and be participative in driving the green scorecard
• Coach Junior members of the team in all areas of their work and provide in house training to colleagues on topics of relevance
• Emphasize the culture of train the trainer and ensure training effectiveness test are carried out
• Assist team lead in driving the team and pass on the vision to other team members
• Working as part of the team (intra-connected) to achieve the departmental standards and targets
• Enhance the preparer checklist and reviewer checklist to mitigate any risk of errors
• Ensure compliance with anti-money laundering procedures in line with each jurisdiction regulations for the proper due diligence in gathering all the necessary data and information
• Proactively resolve clients moderate to complex issues and escalating to team lead as required
• KYC checks and ongoing Compliance Review of Entities
• Work in line with policies and requirements and adhering to good practice and policy requirements

The ideal candidate for the role of Senior Compliance Officer will have:

• 3-5 years' experience in Compliance within a CSP environment
• Hold a relevant professional certification, such as STEP or ICSA
• Have knowledge of relevant laws and regulations
• Experience managing client relationships
• Experience in shared services/outsourcing would be an advantage
• Strong communication and interpersonal skills
• Attention to detail and accuracy, with the ability to multitask and prioritise
• Proficiency in relevant software and systems
• Analytical and problem-solving skills
• An understanding of financial statements and accounting principles
• Ability to work independently and as part of a team