Network Performance Lead - Fixed Mobile Convergence (FMC) (O912992)

Overview

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Fixed Mobile Convergence (FMC) Network Performance Lead.

Key duties will include:

• Supporting the CIIM Mobile Core and RAN (Radio Access Network) network
• Lead RAN optimisation across the CIIM RAN
• Lead KPI analysis dashboards and recommended improvements across the RAN and Core
• Lead automation across the FMC team with AI, tooling and reporting
• Lead the RAN and Core tools to aid with enhancing and aiding troubleshooting across the FMC technical estate
• Responsible for the evolution, operations and maintenance of the Mobile network
• components including RAN and Core
• Support the wider business with analytics and mobile performance information for new product deployment and marketing information
• Drive all KPI and analytics and automation across the Fixed Mobile Converged networks
• Perform and oversee project work as required to enhance or evolve existing systems or the network
• Oversee and contribute to RFPs for new deployments in the Fixed Mobile Convergence Team
• Assist within the team and wider business for FMC network evolution, changes and new business and consumer product offerings
• Operations and maintenance of the mobile core and RAN components
• As the mobile network evolves introduce and support technologies such as 5G SA, VoIP/VoWi-Fi, QoS, etc.
• Perform regular maintenance and monitor system KPIs to ensure the high availability of all systems
• Assist other business units in the group with fixed and mobile issues, solutions projects
• Assist as necessary with customer and core fault resolution
• Work with the Security Architect to (a) review assets, identify weaknesses and ensure appropriate security is maintained; (b) to ensure the Security strategy is implemented including the integration from within your domain with the company security technology and tools
• Investigate security alerts and provide incident response within your domain
• If/When potential weaknesses, attacks, intrusions, unusual, unauthorised or illegal activity are identified, assist in the implementation of mitigations, including vulnerability management

The ideal candidate for the role of Fixed Mobile Convergence (FMC) Network Performance Lead will have:

• Strong understanding of 2G, 3G, 4G and 5G mobile networking and associated core
• Strong understanding of mobile network performance management and RAN optimisation principles, including accessibility, retainability, mobility, integrity, availability and capacity KPIs
• Strong analytical skills with the ability to interpret network datasets, identify performance trends and anomalies, correlate KPIs and determine likely root causes
• Understanding of AI/ML and their application to telecom network operations, optimisation and troubleshooting.
• Strong understanding of protocols utilised in a mobile network including but not limited SCTP, BSSAP, RANNAP, SIP, Diameter, SS7 etc.

Mobile RAN and Core network experience

• Knowledge of IP networks, routers, switches, dynamic routing protocols and and appreciation of system security
• An understanding and skills to configure and administer a telecoms virtualised environment
• Ability to oversee, design, architect, project manage and deliver small, medium and large projects
• Good communication skills both written and verbal
• Willingness to work and communicate with both internal cross departmental teams as well as external customers
• Flexible approach to work and participation in a callout rota
• Desire to learn new technologies through both formal and self-learning and ability to adapt to an ever-changing technical environment

Desirable:

• Experience developing AI-assisted network troubleshooting, diagnostic or knowledge-management tools
• Understanding of UNIX and some programming or scripting experience
• Prince2/PMP training or qualification
• Experience working with a small telecommunications operator